Digital Telecom

Top Down

Mike — Wed, 29 Feb 2012 18:50:04 +0000

I will definitely refer DTC to anyone. From the top down DTC is top notch in my book.

Kevin and Carlos

Mike — Wed, 29 Feb 2012 18:35:28 +0000

Kevin Corley and Carlos Soriano are the reason Downey Regional Medical Center continues to work with Digital Communications for all of our cabling needs. Kevin provides great customer service and handles any request in a respectful and timely manner. Carlos ensures the job is completed to all California hospital codes and provides courteous service to all the staff here at DRMC. It has been a pleasure to do business with Digital because of these two individuals

Support Staff and Customer Service

Mike — Wed, 29 Feb 2012 18:32:47 +0000

Digital has the greatest support staff and customer service staff I’ve come in contact with.

Children’s Hospital – New Install

Mike — Wed, 29 Feb 2012 18:22:30 +0000

I want to Thank ALL of you but especially Ed Reagan, his excellent customer service skills are highly commendable. I look forward to a GREAT new year and a flawless installation….Many Thank to you ALL..

Helpful and Prompt

Mike — Wed, 29 Feb 2012 18:18:58 +0000

Everyone is very helpful and prompt when asking for assistance. Robert is the best, he just installed a new system and is very easy going and helpful.

Ian George

Mike — Wed, 02 Nov 2011 15:46:19 +0000

Special Recognition

Ian was sent out to a customer site to meet with the on site technician for a hand off meeting to step in for the customer while their tech was on vacation for a week. While he was there the customer made a decision to eliminate the onsite tech and most of the IT department for disciplinary reasons. The CEO ask if they could use Ian for a few days until they could find a replacement. Immediately the entire staff of the Hospital loved Ian for his hard work and can do attitude. After just one week they called DTC for a meeting and decide that they could get the same amount of work (or more) from Ian in three days as they were getting from there on site for 5 days.

Keith Greer

Mike — Wed, 02 Nov 2011 15:39:51 +0000

September 2011 – Employee of the Month

As some of you know Keith had shoulder surgery and he was in serious pain after his surgery. Keith did take the afternoon off but the following day he was voluntarily Emailing and working with customers remotely and never stopped or looked back. He attended all the meetings that were scheduled and even though he was in pain, Keith definitely went above and beyond the call of duty to support DTC and our customers.

September Newsletter

Mike — Wed, 28 Sep 2011 22:15:52 +0000

Welcome to the September edition of the DTC newsletter. It has been a few months since our last newsletter. DTC has had a busy few months.

In this newsletter DTC would like to share some of the things we have been busy with, as well as a quick article on the 5 keys to creating a next generation contact center.

Next Generation Contact Center

Are you confident that your customers believe your company’s service agents and contact center personnel have the proper tools to deliver a high-value customer interaction?

Read the complete article in TelecomReseller: The 5 Keys to Creating a Next-Generation Contact Center by:Ernie Wallerstein, President of Zeacom,.

Dust Containment and Infectious Control

DTC has recently purchased a new mobile unit for our LA structured cabling team, that will keep work sites clean and air quality high.

DTC’s Infectious Control and Dust Containment mobile unit is ideal for hospitals or any medical building where air quality is of the utmost importance. The unit can also be deployed in server rooms, to help control the dust that can ruin IT equipment.

For full details on the mobile unit please visit our Structured Cabling page

DTC News

Tel Net Acquisition – This July DTC acquired Tel Net, an NEC dealer serving Los Angeles and Ventura County. Full Article

Growth - This summer DTC expanded our team with new hires in the Pacific Northwest and here in LA. Not only has our DTC team grown, we have also continued to grow our sales and we are servicing more new systems than ever before.

Blog – In a continued effort to spread the DTC name, we have started the DTC Blog. With this blog we hope to share useful information to all our customers and prospects.

Social Media – Our fan base continues to grow across Twitter, LinkedIn, and Facebook.

Juniper Networks Press Release – ’09

Mike — Wed, 21 Sep 2011 22:39:28 +0000

Juniper Networks & NEC

NEC Associate Digital Telecommunications Corporation Offerings Now Included Advanced Networking Solutions

IRVING, TX, March 11, 2009 — NEC Unified Solutions, Inc. (NEC), a leader in enterprise business communications, today announced that Digital Telecommunications Corporation (DTC), an NEC exclusive provider of VoIP and data communications in Los Angeles, Calif., is now selling Unified Infrastructure network solutions developed by NEC and Juniper Networks.

Building on a 25-year relationship with NEC, DTC is recognized as a ~~Double Diamond Associate~~ (Updated: Triple Diamond Dealer as of April 19, 2010) in NEC’s Alliance Performance Program, which recognizes Associates’ sales achievements and business strengths. By participating in the NEC and Juniper offering, DTC will be able to offer advanced networking solutions as well as innovative communication products and applications to sell best-in-class solutions that enhance communications for vertical markets.

“DTC’s relationship with NEC allows us to integrate and manage our customers’ secure infrastructure by offering solutions from NEC and Juniper,” said Robert S. Bliss, president, DTC. “We are now able to offer end-to-end voice, networking and applications solutions and are excited to celebrate this new phase in our relationship with the NEC family.”

Combined NEC and Juniper solutions available today from DTC include:

•A secure remote office solution for voice over IP (VoIP) which eliminates the necessity for implementing a Virtual Private Network (VPN)

“Our relationship with Juniper Networks gives customers a combined network offering that tightly couples with NEC communications solutions and is available through authorized NEC dealers such as DTC,” said Larry Levenberg, vice president and general manager, National Channel, NEC Unified Solutions. “With DTC’s expertise, customers have access to a complete, secure solution backed by the power of two established leaders, NEC and Juniper.”

About DTC

DTC is a privately held systems integrator and exclusive NEC distributor headquartered in Los Angeles, California, with office in San Diego, Portland and Seattle Washington DTC specializes in voice and data applications including Unified Messaging, Wi-Fi and VoIP. Founded in 1982 in Santa Barbara, CA, DTC is celebrating its 27th year in business. For more information please visit www.digitaltel.com or call (800) DTC-4YOU.

About NEC Unified Solutions

NEC Unified Solutions helps companies unify their business communications through innovative software, applications, development tools, and services. NEC offers a complete portfolio for unified communications, wireless, voice, data and managed services, as well as systems integration and application development. NEC Unified Solutions serves as the North American communications integration arm of global giant NEC Corporation for Fortune 1000, as well as small to mid-sized businesses in vertical markets such as hospitality, education, government, and healthcare. For more information, visit www.necunified.com.

Contact:
Bob Bliss
Digital Telecommunications Corp.
(818) 951-5300
bbliss@digitaltel.com

Dust Containment & Infectious Control

Mike — Fri, 16 Sep 2011 14:30:12 +0000

DTC: Keeping the dust contained

A growing concern among many of our structured cabling customers is dust containment and infectious control. Anyone who has popped open a ceiling, knows what a messy job that can be; and the last thing you want is for your co-workers, hospital patients, or even your IT equipment taking in any of that debris.

Realizing how important hospital dust containment is, Digital Telecommunications Corp has invested in a Dust Containment and Infectious Control Mobile Unit. This mobile unit will be used where ever air quality is of the highest importance. Here is a quick overview of the Mobile Unit:

Dust Containment & Infectious Control – This mobile unit has an embedded Negative Air Machine and independently tested HEPA air filter. 99.97% or .3 micron air cleanliness which is equivalent ISO Class 5 clean.
Mobile – The cart itself is shorter and narrower than a hospital bed and is on non marking, 900lbs weight rated wheels.
Adjustable – The expandable arms reach up to a 10-ft ceiling, and spring loaded struts ensure that contact to the ceiling is kept.
Dynamic – No more tenting off areas, no more tear downs, and less time spent between sites. Which translates to less hours on a job = saves you money

DTC sees the dust containment and infectious control mobile unit as a new standard in the medical industry and where ever clean air is of the upmost importance.

The DTC dust containment and infectious control mobile unit is can be added to DTC structured cabling jobs and is available for daily/weekly/monthly rentals for internal customer use. Central and Southern California only.