Digital Telecommunications Corporation
Company Profile
DTC was established in 1982 and has been an exclusive NEC Distributor since 1987. Keeping pace with each advance in telecommunications technology, DTC has successfully marketed and implemented such systems as PBX’s, the 1400, the 2000, the 2400, the sv8000 series, and Sphericall, to an increasingly diverse client base. The DTC management team has a per-person average of over twenty years of telecommunication experience. This is the team who ensures quality of product and service through continued innovation, education, and continual evaluation of the needs of the customer.
DTC is a full service telecommunications equipment supplier. Each client is offered technological solutions to integrate telephone and computer systems that provide streamline cost and management advantages through enhanced performance. Commitment to quality first means that DTC stays focused on fast-paced technology for the benefit of its customers through factory trained experts, certified technicians, and experienced management.
DTC’s corporate office is centrally located near Los Angeles in Van Nuys, California, with satellite offices in San Diego, California, Seattle, Washington and Portland, Oregon. DTC supports over 2,500 telephone systems throughout the Western United States region.
DTC & NEC
Since 1987, DTC has remained an exclusive NEC distributor. DTC has remained a loyal NEC Exclusive Associate for two important reasons: the cutting-edge technology that NEC offers to small and large businesses and NEC supports DTC’s objective of always meeting client expectations.
While NEC has over 500 dealers in the United States, DTC is distinguished among them as one of only eight exclusive providers, with the prestigious Triple-Diamond status in NEC’s Accelerator Program.
The Accelerator Program is NEC’s performance program for a select few high performing Associates awarded on several key metrics, including sales volume and technical certifications. Because of this status within NEC, clients of DTC are provided exceptional, innovative communication solutions, as well as, exclusive benefits and discounts.
DTC’s Triple Diamond status distinguishes DTC as providing exemplary product knowledge, designing and deploying the best network solutions available to each client. All DTC employees pride themselves as leaders in their approach to excellent customer service.
Unified Communications
DTC is committed to providing the best solutions for all communications, and NEC UCB offers simplicity to UC. NEC UCB is a single point solution, providing Unified Communications and Contact Center through one application, one administration interface and one reporting module.
NEC UCB, also known as Zeacom, became available for the US market in 1999. DTC saw this as an opportunity and became the first US full service reseller for Zeacom. NEC also saw an opportunity in Zeacom to address the communication needs of small to medium businesses, and together they released NEC UCB.
Since 1999, DTC has been installing, servicing, and maintaining NEC UCB/Zeacom applications. The DTC staff has had 100s of hours of training on the application to ensure our customers receive excellent service and knowledge.
Wireless Networks
As businesses move to become totally wireless, it was important that DTC turn to a strong wireless partner. DTC chose to partner with Meru Networks because of their strong market presence and their superior product. As mobility becomes more and more important DTC looks forward to offering a wireless solution that is easy to deploy and manage for customers, while providing the same quality customer service you have come to expect.
Meru Networks ranks second in the worldwide market share for 801.11n Enterprise Wireless LANs and in November 2010, Meru ranked #25 of 500 of the fastest growing companies in North America, according to the 2010 Technology Fast 500.
Data Networks
Since 2009, DTC has been offering Unified Infrastructure network solutions, developed by NEC and Juniper Networks. By offering the Unified Infrastructure, DTC can provide advanced and secure networking solutions that enhance communications for our customers.
In early 2011, Juniper Networks was awarded government security certifications for more than 20 of their products and with NEC and Juniper Networks working together, Unified Infrastructure offers an extremely secure and reliable network.
